When it comes to putting people on hold I don't think it is rude, unless you don't tell the person there is another call. I find it even more rude to leave the other person on the other line sitting there and having it ring. If it ever happens to me I answer the other line and acknowledge them and tell them I will get back to them. I don't ever swap back and forth between phone calls.
Wednesday, November 7, 2012
Adapting to technology...
As new technology emerges just about everyday we need to adapt to it in respect to others. Things like smart phones, tablets, and even laptops are starting to do just about everything for us and consume us more than technology ever has. We can do almost anything we want at our finger tips. I work at a coffee shop and people are ALWAYS on the phone when in line, then when it comes to ordering their drink, they are still on the phone. That I think is one of the rudest gestures, others however seem to not. It might be different on my end as the employee because they act like you are a burden on their day asking what they want while they are on the phone as if I am suppose to wait. The book provides several examples on where not to use your phone, and constantly I see people doing exactly what the book says. Phones still go off in the library, movies, and in class. They are becoming so common in everyone's life and most people are attached to them I guess everyone understands. Another cell phone etiquette that should be observed is texting people while in an actual verbal conversation. Its almost similar to calling someone and then putting them on hold for the other line.
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Dear John,
ReplyDeleteI completely agree with you on the cell phone etiquette. If a call comes in on another line, I tend to let it go to voice mail unless I see it’s a call I am waiting on, and then I don’t put the other call on hold, but I excuse myself from the conversation and switch over. There is a time in my life when cell phones did not exist, and I almost think it was a better time. I still hear it every now and again, but cell phones use to be referred to as “electric leashes” and although popular, and in case of emergency very convenient, I still feel that way. Yes I have a phone, and yes it is an iPhone, but I don’t feel bad when I leave it at home, or in the house when I go outside. My phone has voicemail just for that purpose. We are a “right now” civilization and although we have the capabilities to be patient when it comes to talking to others, none of us want to be patient. It’s a fact of life that is more and more apparent, but at the same time scary.